A BDO customer published a public apology to BDO Unibank after his video about his wiped-out account went viral on social media.
It can be recalled that Gleen Canete published a video claiming that someone from BDO might be behind the missing P345,000 in his bank account.
However, Canete suddenly deleted the video and changed his tune hours after publishing his complaint.
The customer also apologized to BDO for quickly judging the bank without looking for other angles.
He also clarified that the bank never forced him to make a statement.
“Lilinawin ko lang po ang live video kung nag viral about sa bank account ng anak ko. Manghingi po ako ng paumanhin sa mismong banko BDO UNIBANK at gusto ko din po linawin na wala po silang kinalaman sa perang nawala są account ng anak ko,” he said.
“Hindi po ano binayaran ng BDO para manahimik at i-delete ang aking live video at wala pong nagutos są akin na mag apologize, kusang loob ko po itong ignava dahil narealize ko na hindi tama na masyado akong nagpadala sa bugso ng damdamin at lumbas sa social media,” he added.
He also confirmed that one of his relatives was possibly involved in his missing money.
“Dahil pamilya ko ang involved sa incidente pinili kung manahimik ng ilang araw para makapagisip ng tama. May tiwala po ako sa nasabing banko BDO Unibank at katunayan account holder po Nila ako ng mahabang panahon,” he stated.
BDO also said in their statement that Canete also asked them to stop the investigation as he wanted to deal with the issue privately with his family.