A man couldn’t stop his tears while sharing how his savings worth P350,000 were reportedly wiped out from his passbook account.
The complainant, Gleen Cañete, shared his complaint via Facebook, saying that he was saving the said amount of money for his child’s college education.
According to him, the bank informed him that his account had no balance left even though he hadn’t withdrawn anything from it.
He was also told by the bank staff that his money was withdrawn online, which, according to him, was impossible as his account was passbook only.
The issue sparked again concerns among netizens about the safety of the money they stored in the bank.
Several days after he published his complaint, Cañete shared the good news to his followers, saying that the bank already recovered his money.
However, some netizens were not satisfied with Cañete’s post, saying that he should have been elaborating on the actions taken by the bank to solve the issue.
“Pakiexplain na lang po para sa lahat ng BDO customer if ano ginawa nilang action para maibalik un pera…Since lumabas na un video nyo marami din po nagalala… Dhil din po sa live nyo nadagdagan followers nyo kaya you owe them your explanation,” netizen Simbahan said.
Cañete refused to give his explanation due to confidentiality.
“SA LAHAT NG NAKISIMPATIYA AT NAGSHARE NANOOD NG VEDEO AT CONCERN SA NANGYARI MALAKING BAGAY PO SA AKIN ANG INYONG PAGDAMAY PERO SA NGAYON HINDI KO MASABI SA INYO BAWAT DETALYE,” he said.
“PERO NAKIPAG UGNAYAN NA AKO SA BANKO.PASENSYA NAPO KAYONG LAHAT KAILANGAN KO MUNA UNAHIN ANG PAMILYA.PASENSYA NA KAYO NAKAPAG VEDEO AKO DAHIL SA SUBRANG SAKIT NG NARAMDAMAN KO DI KO MAPIGILANG MAG LABAS SA SOCIAL MEDIA,BASTA KUNG MAY MGA PROBLEMA KAYO SA KATULAD SA AKIN MAKIPAG UGNAYAN KAYO SA TAMANG AHENSYA AT WAG KAYO MATAKOT DAHIL KARAPATAN NATIN LAHAT YAN .MARAMING MARAMING SALAMAT SA INYONG SIMPATIYA,” he added.