Vice Ganda called out Philippine Airlines, claiming they experienced inconvenience during their flight from Hong Kong to the Philippines.
In a series of tweets, Vice directly mentioned PAL due to an overbooking issue.
Overbooking is a practice that some airline companies do by allowing their customers to buy a ticket even if the plane is full already.
Airline companies expect that not everyone who bought a ticket will show up, so they still allow bookings to maximize profits.
However, sometimes, the airline is wrong with their prediction, so some flyers would be forced to rebook to another flight schedule because the plane they booked is already fully occupied.
“GRABE KA @flyPAL !!! Grabeng pangaabala at perwisyo ang dinulot mo sa masaya sanang trip na ito!!! Bakit kayo ganyan??? Ilang beses nyo kaming pinaranas ng overbooking sa puntong di nakasakay ang kasama namin. Ngayon ako naman ang nawalan ng upuan!,” said Vice.
GRABE KA @flyPAL !!! Grabeng pangaabala at perwisyo ang dinulot mo sa masaya sanang trip na ito!!! Bakit kayo ganyan??? Ilang beses nyo kaming pinaranas ng overbooking sa puntong di nakasakay ang kasama namin. Ngayon ako naman ang nawalan ng upuan! 😡😡😡😡😡😡😡😡😡😡😡😡😡
— jose marie viceral (@vicegandako) October 24, 2023
“NAPAKAPANGET NG SERBISYO NYO @flyPAL !!!! NAPAKAPANGET!!!!!” he added.
According to Vice, the incident caused them a tremendous amount of stress.
“Sistema nyo na ba talaga ang overbooking @flyPAL ??? Alam nyo ba kung gaanong stress ang idinudulot nyo sa pasaherong di nakakasakay sa binook at binayaran nyang flyt? May damdamin pa ba kayo ng malasakit para sa pasahero? Pera pera?” he stated.
He also shared how he cried at the airport because of the inconvenience that the airline company gave to them.
“Walang halong biro naiyak ako habang tumatakbo para umabot ako sa flyt na muntik kong di masakyan dahil nagoverbook kayo. Si Ion inabutan kong mukhang kawawang nasa pinto ng eroplano dahil ayaw nyang sumakay kung di ako makakasakay. Yun ang ginawa nyo sa amin. @flyPAL,” he stated.
Walang halong biro naiyak ako habang tumatakbo para umabot ako sa flyt na muntik kong di masakyan dahil nagoverbook kayo. Si Ion inabutan kong mukhang kawawang nasa pinto ng eroplano dahil ayaw nyang sumakay kung di ako makakasakay. Yun ang ginawa nyo sa amin. @flyPAL
— jose marie viceral (@vicegandako) October 24, 2023
As of writing, PAL has already addressed the incident and apologized to Vice for what happened to his team.
It can be recalled that Vice, together with several hosts of It’s Showtime went to Hong Kong for a vacation amid the suspension imposed by the Movie and Television Review and Classification Board (MTRCB) to their show.