Several utility companies decided to implement a ‘pay date suspension’ to all their customers amid the COVID-19 outbreak in the Philippines.
Some companies like Meralco, PLDT, Smart, and Maynilad decided to help their customers by letting them enjoy their services without being worried to get disconnected during the period of the outbreak.
Some banks like RCBC and Eastwest also decided to extend the payment due dates for auto, personal, mortgage, credit card and other kinds of loans for 30 days.
Despite the payment date extension, customers are still allowed to pay their bills this month if they’re not having financial problems due to COVID-19.
President Rodrigo Duterte and former Senator Bongbong Marcos recently asked the companies for a one-month payment extension of bills.
Aside from the Philippines, countries like Italy already implemented already implemented pay date suspension.
However, some netizens still complained about the decision of the utility companies and banks.
Netizen @helixmosquera questioned why the companies only gave pay date extension to its customers while businesses in other countries are giving one-month free service to their clients.
“Hindi ko maintindihan tong mga to. ganun din un db? naiipon lng ung bayarin namin sa ginagawa nyo! Face with look of triumph ibang bansa free na tapos kayo extension lng payment? pwde naman bayaran ng karamihan ng online. Discount na lng ibigay nyo!”
hindi ko maintindihan tong mga to. ganun din un db? naiipon lng ung bayarin namin sa ginagawa nyo! ? ibang bansa free na tapos kayo extension lng payment? pwde naman bayaran ng karamihan ng online. @meralco discount na lng ibigay nyo! pic.twitter.com/j6lKeKQQ4v
— helix (@helixmosquera) March 16, 2020
“30 day payment extension lang pala yung kayang ibigay ng meralco. Thank you pero parang kulang naman yun,” netizen @megangyge commented.
30 day payment extension lang pala yung kayang ibigay ng meralco ? thank you pero parang kulang naman yun https://t.co/sOviNUAkKv
— buckwheat flower ? (@megangyge) March 16, 2020